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Contact Information

Support Hours

  • Monday - Friday:
    9:00 AM - 8:00 PM EST
  • Saturday:
    10:00 AM - 6:00 PM EST
  • Sunday:
    12:00 PM - 5:00 PM EST

Emergency Support

For urgent account or security issues:

(555) 999-8877
Available 24/7 for emergencies only

Frequently Asked Questions

You can reset your password by clicking the "Forgot Password" link on the login page. Follow the instructions sent to your email to create a new password.

Go to your Family Connections page and click the "Invite Members" button. Enter their email addresses, and we'll send them an invitation to join your family group.

Yes, we use end-to-end encryption and follow industry-leading security practices to protect your family's data. Visit our Security page to learn more about our security measures.